Final Exhibits Won't Open, or Won't Let Me Drag a Sticker

You've been using Final Exhibits just fine, but the application suddenly won't open? You double-click the icon and nothing happens?? Or it opens but you can't drag and drop a sticker???

Chances are that you have an anti-virus software that is blocking Final Exhibits from running, after a recent update.

The solution is to tell your anti-virus software that Final Exhibits is known software and add it to its list of safe software. The list of safe software are sometimes referred to as a "Whitelist," "Allowlist," "Exceptions," or "Exclusions."

The details of how to do this are different for all anti-virus software, but e.g. with Norton anti-virus:

1. You have to add the location of the folder, where Final Exhibits resides, to Norton's "exclusion list."
2. Go to Settings > Antivirus > Scans and Risks.
3. Under "Items to Exclude from Scans", add the location of Final Exhibits which is below,
   • C:\Users\NAME\AppData\Local\DoneBy5 LLC\Final Exhibits (replacing "NAME" with the username you use for Windows)
4. Restart the computer.