Locked PDFs

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Locked PDFs

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Did you get the “Unable to Load Files!” notification? Things to check…

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Is the file open in a PDF Reader or in a browser? Close it and try reloading the exhibits.

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Is the file’s attributes property set to “Read-Only”? 1. Right-click the filename 2. Click “Properties” 3. If the “Read-Only” Attribute is checked, uncheck it, then reload.

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Is the file secured or password protected? How to check, In Adobe Acrobat: Do you see “(SECURED),” as circled? In Microsoft Edge Browser: Do you see the warning, as circled? If so…

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…we have to remove the security from the file. A few things to try: 1. Try a free PDF unlocking service online, or 2. Reprint your ‘locked’ PDF to a NEW PDF using your computers built in PDF printer.